WORK
2023fintechMoscow Emergency Medical Service
Moscow Emergency Medical Service — dispatch tooling
Dispatch and field tooling for one of the busiest emergency services in Europe. Sub-second routing of incoming calls to the right brigade.
SURFACE
Surface
What users see. Identity, motion, UI craft, copy.
Stripped-down, high-contrast, alert-coloured. Built for noisy rooms and fast eyes. The map is the centre, the queue is the right rail, the patient context is the left.
High-contrastMap-centricNoise-tolerant
scripta://case/moscow-emergency/architecture
SUBSTRATE
Substrate
What holds it up. Architecture, contracts, infra, latency.
Streaming dispatch core in Go, Postgres + Redis, secure VoIP integration. Geocoding cache cuts routing decision time from 2.4s to 380ms.
Streaming DispatchGeocoding CacheVoIP Integration
[ Results ]
380ms
routing decision
5k+
calls/day
99.99%
uptime
[ Stack ]
GoPostgreSQLRedisWebSocketTypeScriptVoIP
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